Quality Policy

We are committed to continuously providing innovative information technology, enterprise software design, and engineering services that exceed customer expectations in value, delivery, and service. Quality is one of our core values and we are dedicated to creating a business culture centered on quality for both our people and our clients.

Our People

We are committed to equality in employment opportunity and rewards, embracing wholeheartedly the many diverse aspects of our community. We are committed to:

  • Creating and nurturing an environment of success based on honesty and integrity;
  • Employee empowerment through training and communication;
  • Individual growth and equal opportunity;
  • Designing and providing a safe and secure work environment.

Our Clients

We are dedicated to proactively understanding and addressing our clients' needs and interests. We seek to be partners with our clients so they can achieve their business objectives. Central to our philosophy of service delivery is our standard for quality. We understand and clearly develop all customer requirements while ensuring adherence to all applicable industry standards. We are committed to:

  • Maintaining a Quality Management System (QMS) which satisfies the requirements of CMMI-DEV Level 3 and ISO 9001:2015, a Service Management System (SMS) that satisfies the requirements of ISO/IEC 20000-1:2018, an Information Security Management System (ISMS) that satisfies the requirements of ISO/IEC 27001, and any other client-specific quality or service requirements.
  • Implementing appropriate actions to address any risks and opportunities to meet the needs and expectations of all stakeholders.
  • Ensuring all company personnel are fully trained to carry out their assigned tasks.
  • Continually improving our services through the use of quality objectives, performance evaluation (including audit results), corrective actions, and regular management reviews.
  • Establishing annual quality objectives at strategic and operational levels.
  • Complying with all applicable statutory and regulatory requirements.